Business Process Outsourcing

Arquo enables BPO companies to satisfy enterprise-scale document management and archival requirements with a multi-tenant solution that is fully scalable and quick to implement. Very high volume deployments can be handled by small management and support teams, which are equipped to respond rapidly to new market requirements.

The business driver
Fast, cost-effective implementation is critical to BPOs. Time to market is paramount and effective pricing makes the difference between winning and losing a deal. BPO companies seek high volume document management and archival solutions with simple yet powerful capabilities. Their goal is to minimise development and internal IT resource, whilst remaining professional and responsive.

Possible pitfalls
Many BPOs attempt to meet the needs of very high volume archival clients using multiple instances of a document management, grouped by task or customer. The downside of this approach is that licensing, hardware and maintenance costs can be huge and the platform becomes too costly to manage effectively. In some cases a solution is developed in-house to meet specific requirements, which results in escalating project costs.

The Arquo approach
Arquo consolidates all customers and their documents into a single system, and is completely scalable to accommodate exponential growth in clients and documents. Arquo is purpose-built for very high volume applications, so no additional development is required to produce an effective, high performance solution. Deployments can be managed by small teams, in a very short timescale, at an exceptionally competitive price.